FAQs

Commonly asked questions and answers.

About Quake

Where are you located?
Our shop is located at 4000 3rd Ave S, Birmingham, AL 3522 and is open by appointment only.

The Process

How does resale work?
Here at Quake, we accept gently loved clothing at or above a size XL. By making a buying appointment, customers are able to up-cycle their gently used clothing and accessories for a profit.

What kind of items do you accept?
We accept items that are within three years of current fashion and some vintage or retro items. As long as the item is not damaged and still in style, there's a good chance Quake will accept it!

When do you buy clothing?
Buying appointemnts are done monthly one week at a time. To see when we're buying, you can check out our Instagram or Facebook.

Shipping and Returns

How are items shipped? Is there a fee?
Shipping prices vary depending upon the weight of the items purchased. Please note that shipping will be determined at checkout.

Do you accept returns?
We currently accept returns if they are made within 30 days of purchase. Return shipping is not covered by Quake, but up to you. Payments will be returned to the original form of payment.